Look at
Job Success and badges
Job Success, Top Rated and Top Rated Plus show steady work over time. Read them with the reviews, not alone.
Write a short job post that says who you sell to and what you need. Then judge designers by three things: portfolio work in your kind of market, real review text, and how they answer your questions.
Read next: Upwork vs Fiverr vs an agency for branding: an honest comparison · Logo design on Upwork: what to expect and how to judge a portfolio · How to write an Upwork job post for logo or brand design
Below is a job post template, what to check on a profile, eight questions to ask, and the red flags I would watch for. I have worked on Upwork for years, so this is the view from the other side.
Short and specific beats long and vague. Copy this and fill in the brackets.
Title: Brand identity for a [B2B SaaS / AI / fintech] company selling to [who] About us: [Company] makes [product] for [who]. We are [stage, team size], based in [country], selling in [markets]. What we need: - [Logo and visual identity / full branding / rebrand] - [Brand guidelines, templates, website, etc.] What we have now: [old logo, website link, nothing] Why now: [launch, funding, new market, old brand looks small] Deadline: [date] Please send: 1. Two projects close to ours, with links 2. How you would start, in 3 lines 3. What you need from us Not a fit if you only do logo files without the system around them.
Need more on what to ask for? See what a startup branding package holds.
Free tool
Answer a few short questions. You get your brand score and the first thing to fix. Paste the result into your job post.
Look at
Job Success, Top Rated and Top Rated Plus show steady work over time. Read them with the reviews, not alone.
Read
Skip the stars. Read what clients wrote. Look for words like "understood", "clear", "on time".
Open
Two or three projects close to yours matter more than fifty logos.
For context, my own profile shows Top Rated Plus, 98% Job Success and 4.9 from 126 reviews. You can read every review on my Upwork profile.
A logo alone tells you little. Look for the system around it.
Leave your email. I design them by hand and send them to you within 48 hours. It costs you nothing.
I write to you from [email protected]. If you do not see it, check spam.
1. Which project in your portfolio is closest to ours, and why? 2. What do you need from us before you start? 3. How many design directions do we see, and when? 4. How many rounds of changes are included? 5. Who does the work: you, or a team? 6. What files do we get at the end, and in whose name are the accounts? 7. Do you write brand guidelines, and what is in them? 8. What happens if the first direction is not right?
Good answers are short and specific. Vague answers to questions 5, 6 and 8 are a warning sign.
Weighing a freelancer against an agency? Read freelance brand designer vs agency.
Try one Brand OS Portal tool
This is a real tool from a real Brand OS Portal, on the MTG brand. Type a name. Get a banner in the brand.
Yes, if you judge designers by portfolio, review text and their answers, not only by price or stars.
Who you are, who you sell to, what you need, what you have now, why now and the deadline. The template on this page covers it.
They are Upwork badges for freelancers with strong Job Success and steady work over time. Read them together with real reviews.
It depends on scope. With me, full branding takes about 14-21 days. See how long branding takes.
Yes. You can write to me or book a 15-minute call.
"He is a brand magician; he understood the challenge quickly and delivered a brand identity, complete with motion graphics, messaging, etc."
Leah MarsdenCMO, MTG"It was never really about creating one logo. It was about building something strong enough to grow with the company."
Pierre-Marc NoëlFounder & CEO, Deepsea Networks"The brand looks premium and actually fits an AI / tech company, and the guidelines are so clear our team just uses them without asking questions."
Jeremy MurrayFounder, KORDIN and Stack8sGet your brand score and the first thing to fix.
You hear from me within 2 to 8 hours.
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